Issue details

Call-Off Contract under the Crown Commercial Service’s Framework RM3821 (Data and Application Solutions) for the Supply of NEC Housing Software, Implementation Services and Support and Maintenance dated 01.04.2020 (the “Original Contract”)

This report proposes a contract variation to allow for the purchase of additional NEC (Northgate) Housing Modules and associated professional services.

The variation is needed due to the following reasons:
• The original Northgate consultancy days applied to the contract was not sufficient to cover the 5-year period of the contract to support annual BAU and project activity
• Northgate have just released in September 2021 a series of new service software modules in their upgrade to version V21.1. These modules were not available at the time of the contract signing
• This variation order will cover the support and maintenance costs as well as the implementation costs for the lifetime of the contract

The variation has included all known additional costs for the remainder of the lifetime of the contract so that only one variation be applied to the contract for its entirety.

Decision type: Key

Reason Key: 2. Financial;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 24/01/2022

Decision due: 9 Mar 2022 by Cabinet Member for Housing and Homelessness

Lead director: Strategic Director: Resident Services

Department: Resident Services

Contact: Chris Flynn, Assistant Director, Homeownership and Rents Email: