Issue details

Digital Customer Platform Variation Order

Approval is sought to proceed with a variation to the existing contract with the Councils provider of its Digital Customer Platform to enable the implementation of additional functionality to deliver against the objectives of the Customer Experience Strategy.

Decision type: Key

Reason Key: 2. Financial;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 15/10/2021

Decision due: Not before 16 Nov 2021 by Cabinet Member for Finance and Cost of Living

Lead director: Strategic Director: Resident Services

Department: Resident Services

Contact: Matt Gunn, Programme Director Email: