Approval is sought to proceed with a variation
to the existing contract with the Councils provider of its Digital
Customer Platform to enable the implementation of additional
functionality to deliver against the objectives of the Customer
Experience Strategy.
Decision type: Key
Reason Key: 2. Financial;
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 15/10/2021
Decision due: Not before 16 Nov 2021 by Cabinet Member for Finance and Cost of Living
Lead director: Strategic Director: Resident Services
Department: Resident Services
Contact: Matt Gunn, Programme Director Email: mgunn@lambeth.gov.uk.