Award of the contract for the ITSM Replacement
of an existing help desk software system that supports the
recording and allocation of service calls to IT and other
departments in Lambeth Council.
Decision type: Key
Reason Key: 2. Financial;
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 10/05/2021
Anticipated restriction: Part exempt - View reasons
Decision due: Not before 8 Jun 2021 by Cabinet Member for Finance and Performance
Lead director: Strategic Director: Finance and Investment
Department: Finance and Investment
Contact: Paul Headington, ICT Procurement Coordination Lead Email: pheadington@lambeth.gov.uk.