Issue details

ITSM Replacement Plan

Award of the contract for the ITSM Replacement of an existing help desk software system that supports the recording and allocation of service calls to IT and other departments in Lambeth Council.

Decision type: Key

Reason Key: 2. Financial;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 10/05/2021

Anticipated restriction: Part exempt  - View reasons

Decision due: Not before 8 Jun 2021 by Cabinet Member for Finance and Performance

Lead director: Strategic Director: Finance and Investment

Department: Finance and Investment

Contact: Paul Headington, ICT Procurement Coordination Lead Email: pheadington@lambeth.gov.uk.