Issue details

Bill Payments and Cash Collection Service

The Council offers a large range of payment options for bill paying customers, such as direct debit, kiosks, internet, telephone, Post Office and PayPoint. The overall income received in the financial year 2014/15 was approximately £305.8 million. The Council offers facilities for those residents that prefer to make cash payment transactions. This facility is currently provided by Co-op bank who collects regular or ad-hoc payments at any Post Office or PayPoint outlet. The sum total of payments collected by this method is approximately £37 million a year. The payments are remitted to the Council on a daily basis. The current contract with the Co-Operative bank expires on 28 February 2016.

Decision type: Key

Reason Key: 2. Financial;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 14/03/2016

Decision due: 15 Jun 2016 by Deputy Leader of the Council (Finance and Resources)

Lead member: Deputy Leader of the Council (Finance and Resources)

Lead director: Strategic Director: Finance and Investment

Contact: Sonia Jean-Marie, Senior Finance Officer Email: SJean-Marie@Lambeth.gov..

Decisions

Documents

  • Bill Payments and Cash Collection Service