Decision details

Passenger Transport Services for Adult Social Care (ASC), Children’s Social Care (CSC) and Special Educational Needs and Disabilities (SEND)

Decision Maker: Cabinet Member for Children and Young People

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Lambeth Council provides passenger transport services to a wide range of Lambeth residents, across services within adult social care, children’s social care and Special Educational Needs and Disabilities (SEND). The Council has a duty under the Education Act 1996 Chronically Sick and Disabled Persons Act 1970?(in respect of children) and the Care Act 2014 (in respect of adults) to provide transport to those assessed in need. Provision may be made by taxi, among other means.

Lambeth Council currently administers a framework for Passenger Transport Services, which is due to expire on 30 November 2020.

The proposal is to:

1) Vary the Passenger Transport Services (Taxi) Framework Agreement to increase the Framework value by £4.728m in to cover overspend as of 29 April 2020 of £2.228m and request an additional £2.500m to cover potential increase spend for the duration of the contract.
2) Award contracts to nine active providers for a period of eight months from 1 December 2020 to 31 July 2021. The direct award of contracts will support continuity of services and provider sustainability, whilst enabling the council sufficient time for service redesign and to undertake a full competitive tender for a new Approved Provider List contract, set to commence 1 August 2020.
3) Retender the Passenger Transport Services contract. The proposed model is an Approved Provider List for a four-year term (1 August 2020 to 31 July 2024) with an option to extend twice for one year (1+1) up to 31 July 2026.



To waive section 8.2 of the Contract Standing Orders and award direct contracts for Passenger Transport Taxi services from 01 December 2020 – 31 July 2021 to the following nine providers for the sum of £3,506,697.00:


Table 1 – Preferred Providers

      I.        Abacus Mobility Ltd

     II.        London Hire Community Services Ltd

   III.        Kelly Executive Cars

   IV.        Wallington Cars and Couriers Ltd

    V.        Access Mobility Transport

   VI.        Hats (Healthcare and Transport Service)

  VII.        Sherwood Cars Ltd

VIII.        The Keen Group (TKG)

   IX.        Kendall Cars




Publication date: 06/11/2020

Date of decision: 16/11/2020

Effective from: 24/11/2020

Accompanying Documents: