Decision details

Electronic Signature Solution

Decision Maker: Strategic Director: Finance and Investment

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


The covid-19 pandemic has required the Council to adapt its working practices with staff encouraged to work from home where possible and adopt new ways of working. To ensure service continuity it has been essential to implement an efficient and secure solution for the electronic signing of Council documents, with a solution initially piloted for the signing and sealing of Planning 106 Agreements and commercial contracts within Legal Services in May 2020.

Urgent Council wide need has made it necessary to expand the solution across service areas in the organisation including, Legal Services, HR, Homeownership and Rents, Housing Needs, Neighbourhood Housing, and Accounts Receivable teams.


1.         To approve a contract with DocuSign Inc as a waiver under Section 17 of the Contracts Standing Orders for the provision of an Electronic Signature Solution at a total contract cost of £109,384 for three years running from the 14 September 2020 to 13 September 2023.  


Publication date: 08/09/2020

Date of decision: 16/09/2020

Accompanying Documents: