Decision details

Provision of Support and Maintenance provider of Information@Work Application

Decision Maker: Cabinet Member for Finance and Performance

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Information@Work (I@W) is an electronic document management system (EDMS). A document management solution hosted on premise that serves many Lambeth Council Business areas.


1.         To award the Information@Work contract for the provision of support and maintenance to Northgate Public Services (NPS) for a period of three years from 1 April 2020 to 31 March 2023 with an option to extend for a further two years from 1 April 2023 to 31 March 2025 (3+2-years) with a total contract value of £522,023 (5-years).


Publication date: 31/03/2020

Date of decision: 08/04/2020

Effective from: 16/04/2020

Accompanying Documents: